Help Center

How does NetSuite work?

NetSuite is Massive…

There’s no getting around it, the NetSuite system is HUGE.

Using ONE SINGLE DATA SOURCE in ONE SINGLE SYSTEM, NetSuite is able to offer full-featured accounting/ERP, CRM, inventory and ecommerce software—all in a single on-demand system.

This means that you can run your entire business with the same tools that Fortune 100 companies enjoy, without the cost and overhead of expensive hardware and license costs.

Additionally, NetSuite enables you to make better, faster decisions through real-time business intelligence.

SALES
Sales representatives can view the complete customer record, including support cases, billing issues and more.

INVENTORY
Warehouse managers can instantly view approved sales orders on their Dashboards, and accounting personnel are able to view support issues when calling customers to collect payments.

Financials and ERP

NetSuite Financials software takes the complexity out of managing all of your back-office operations with seamless business processes. Accounting, financial management, inventory control, order processing, service delivery, billing and employee management—do it all in a single, easily accessed ERP system of record.

NetSuite is the first and only on-demand Accounting/ERP solution that supports all your back-office operations.

With NetSuite, you can manage financials, order fulfillment, purchasing, inventory, time and billing, payroll (US only), employee self-service, Web presence, and more.

The Accounting / ERP software system components are tightly integrated, giving you access to real-time business intelligence to make better decisions. And you can automate business process across the company.

• Financials: Real-time financial reports backed by reliable (and viewable) data. Fully integrated with inventory, sales, HR and the rest of your business, NetSuite Financials delivers the clarity you need.
• Accounting: Fully automated accounting. NetSuite accounting automates your General ledger, taxes, receivables and payables and virtually every aspect of your accounting department. Real-time, connected and automated accounting, from NetSuite.
• Inventory: Do more with less. Reduce costs and increase margins with inventory automation. See your on-hand counts and values, set automatic reorder and back-order policies and never be caught out again.
• Order Fulfillment: Streamline order management and get precise visibility into all points of the ordering process, from sales to warehouse to fulfillment and advanced shipping integration.
• Purchasing & Supply Chain: Optimize the way you order and source your inventory and gain better control of your vendors. NetSuite delivers clarity into your supply chain with connected supply chain management tools.

NetSuite CRM

NetSuite CRM is a full-featured CRM suite that combines industry-leading functionality and capabilities with a low-cost, on-Demand architecture, one of the few investments that your business can justify in this economy.

NetSuite CRM Sales empowers companies to manage people and processes more effectively, so reps can close more deals.

Reps spend more time selling and less time on administration.

Marketers can leverage NetSuite to put the latest Web technologies to work building pipeline and collaborating with sales. All to make sure that your hard work translates into tangible revenue for your business.

• Sales Force Automation: NetSuite sales force automation gives your organization the control and the clarity to make more sales and serve your customers better.
• Marketing Automation: Build, execute and measure the success of your marketing campaigns from NetSuite. Seamlessly collaborate with sales and support for true 'closed-loop' marketing. All with the ease, control and visibility offered by an integrated suite.
• Support Management: Develop, enhance and maintain the highest level of customer service and experience with NetSuite tightly integrated cased and issue management. Complete visibility by CSRs, reps and management alike ensures your customers and their needs stay in focus.
• Partner Relationship Management: NetSuite's partner relationship/channel management capabilities extend your sales organization while allowing you to manage and gain insight into every element of the selling processes, including marketing and order management.

NetSuite eCommerce

NetSuite's Ecommerce solution lets you leverage the Web to grow your business faster and more cost effectively. It transforms your static Web Site into a dynamic, database-driven ecommerce portal that ties together online customer acquisition efforts with back-office order fulfillment.

With NetSuite's Ecommerce solution, your company can easily deliver an intuitive, personalized experience to your customers and partners alike. You'll also strengthen your customer relationships by allowing customers to interact with you through your 24/7 Customer Center.

Most importantly, you'll deliver an amazing online shopping experience to your customers while maintaining complete integration with the rest of your business.

• Web Store: Deliver a rich and personalized online shopping experience that’s connected to the rest of your business. The most powerful way to run your online business.
• Website: Build dynamic, database-driven websites in days, or transfer your existing site into NetSuite. Connect all of your web assets to the rest of your business with NetSuite.
• "My Account" Customer Center: A secure and personalized ‘My Account’ area for 24x7 communication with your customers. Deliver valuable self-service tools without having to build.