NetSuite Services

NetSuite Implementation

Trigger Knows Implementations

When you work with Trigger on an Implementation, you are entering into a partnership with a team of NetSuite professionals that know ERP, CRM, SaaS, and how it works best in China; a land that is often different than the western world.

Trigger looks at NetSuite implementations as a cooperative project, jointly managed by our Professional Services team and you.

This implementation option supports customers with a variety of requirements, such as need for customized business processes, complex workflows, implementation of NetSuite advanced modules, integration with other applications, or data conversion.

Benefits of Managed Implementations

  • Local China knowledge for laws, regulations and technical challenges
  • Chinese culture and language experts, with western ownership and management
  • Cooperative project between an experienced Professional Services team and you
  • A carefully planned project scope that matches your business requirements, for a fair price
  • Expert support for:
    • Western and Chinese consulting and planning
    • Training, testing and implementation
    • Customized business processes and Chinese legal requirements
    • Complex workflows
    • Implementation of NetSuite advanced modules, but only if you NEED them
    • Integration with other applications, both Chinese and International, traditional and SaaS
    • Data conversion and migration services


When working with Trigger, the customer will experience and obtain the following:

  • Clarification of needs and plans through consultation with a Trigger professional.
  • Detailed custom-made and clear proposals with specific design and concept that is easily understood and thoroughly explained.
  • Options and suggestions for improvements and system optimization.
  • Fair prices and high value via a true partnership.
  • Clear and detailed documentation.
  • Smooth and efficient delivery of projects and services.
  • World-class project management.
  • Full transparency and updates regarding work progress on project/services or problems.
  • Prompt and clear invoicing with easy procedures and reasonable payment options.
  • A dedicated person in Trigger always concerned and looking out for the customer.
  • Detailed, customized end-user and operator training.
  • Reliable, prompt and friendly trouble shooting services.
  • Contingency and continuity plans to ensure smooth operations.
  • Periodic follow-up meetings with a representative from Trigger.
  • A comprehensive maintenance and service program

How We Do Project Management

We believe “project management” is one of Trigger’s main differentiators. We work harder to ensure smooth delivery of our projects and services to our customers.

Consulting
  • Meet with Trigger Consultants
  • Discuss short and long term planning
Analyze & Design
  • Create exact requirements and deliverables
  • Clarify roles and expectations
Implementation
  • Installation of system and workflows
  • Customization, Data Migration, Reporting
Testing & Training
  • Training of executives, staff and mangement
  • Stress, resliliance and User Acceptance Testing
Optimization
  • System analysis and future upgrade suggestions
  • Gather feedback - what could we have done better?
Service & Maintenance
  • Formal project handover
  • Annual maintanance project begins